Terms of service

TERMS AND CONDITIONS

Last updated: 03 February 2025

1. AGREEMENT TO OUR LEGAL TERMS

These Terms and Conditions (“Legal Terms”) govern your use of the website https://www.crownd.co.uk (the “Site”) and any related products or services (collectively, the “Services”).

The Services are operated by Crownd (“Company”, “we”, “us”, or “our”), registered in the United Kingdom at:

71 Lea Farm Road, Leeds, West Yorkshire, LS5 3PU, United Kingdom

You can contact us at contactus@crownd.co.uk.

By accessing or using our Services, you confirm that you have read, understood, and agree to be bound by these Legal Terms.
If you do not agree, you must not use the Services.

We may update these Legal Terms from time to time. Any changes will be effective when posted on the Site. Your continued use of the Services constitutes acceptance of the updated terms.

2. ELIGIBILITY

You must be at least 18 years old or have the permission of a parent or legal guardian to use the Services. By using the Services, you confirm that you meet this requirement.

3. OUR SERVICES

The Services are intended for users located in the United Kingdom. If you access the Services from outside the UK, you do so at your own risk and are responsible for compliance with local laws.

4. INTELLECTUAL PROPERTY RIGHTS

All content on the Services, including but not limited to designs, graphics, logos, images, text, software, and trademarks (“Content”), is owned by or licensed to Crownd.

You may:

  • View and use the Services for personal, non-commercial use only

You may not:

  • Copy, reproduce, sell, distribute, modify, or exploit any Content for commercial purposes without prior written consent

All rights not expressly granted are reserved.

5. USER SUBMISSIONS

If you submit feedback, ideas, suggestions, or other content (“Submissions”), you grant us a non-exclusive, royalty-free, worldwide licence to use, reproduce, and distribute such Submissions for lawful business purposes.

You confirm that:

  • Your Submissions are your own

  • They do not infringe third-party rights

  • They are not unlawful, offensive, or misleading

6. USER REPRESENTATIONS

By using the Services, you confirm that:

  • You have legal capacity to enter into these Legal Terms

  • You will not use the Services for unlawful purposes

  • You will not attempt to interfere with the operation or security of the Site

7. PRODUCTS & AVAILABILITY

We aim to display product information accurately, but colours and details may vary depending on your screen.

All products:

  • Are subject to availability

  • May be withdrawn at any time

  • Are priced in GBP (£) and may change without notice

8. ORDERS, PAYMENTS & PRICING

We accept payment via:

  • Visa

  • Mastercard

  • American Express

  • PayPal

  • Klarna

By placing an order, you agree that:

  • You are authorised to use the payment method

  • You provide accurate billing and delivery information

We reserve the right to refuse or cancel orders, including where pricing errors occur.

9. RETURNS & REFUNDS (UK-COMPLIANT)

Our Returns Policy forms part of these Legal Terms.

Under the Consumer Contracts Regulations 2013, UK customers have the right to cancel eligible online orders within 14 days of receipt, unless an exception applies (e.g. personalised items).

Nothing in these Legal Terms affects your statutory rights under UK consumer law.

10. PROHIBITED ACTIVITIES

You must not:

  • Use the Services for unlawful purposes

  • Attempt to access restricted areas

  • Interfere with site security or functionality

  • Reproduce or exploit Content commercially

  • Harass, abuse, or impersonate others

We reserve the right to suspend or terminate access for violations.

11. THIRD-PARTY LINKS

The Services may contain links to third-party websites. We are not responsible for their content, policies, or practices.

12. PRIVACY

Your use of the Services is also governed by our Privacy Policy, which explains how we collect and use personal data in accordance with UK GDPR.

13. TERMINATION

We may suspend or terminate access to the Services if you breach these Legal Terms or misuse the Services. Termination does not affect any rights or obligations accrued before termination.

14. DISCLAIMER

The Services are provided “as is” and “as available”. We do not guarantee uninterrupted or error-free operation.

Nothing in this section limits liability where it would be unlawful to do so under UK law.

15. LIMITATION OF LIABILITY

To the fullest extent permitted by UK law, Crownd will not be liable for indirect or consequential losses.

Nothing in these Legal Terms excludes or limits liability for:

  • Death or personal injury caused by negligence

  • Fraud or fraudulent misrepresentation

  • Any liability that cannot be excluded under UK law

16. GOVERNING LAW

These Legal Terms are governed by the laws of England and Wales. Any disputes shall be subject to the jurisdiction of the courts of England and Wales.

17. CHANGES TO THE SERVICES

We may update, suspend, or discontinue any part of the Services at any time without notice.

18. CONTACT US

If you have questions or complaints, contact us at:

Crownd
71 Lea Farm Road
Leeds, West Yorkshire
LS5 3PU
United Kingdom

Enquiries@crownd.co.uk